Practical HR Made-Easy
At U-HR we provide tailored human resource solutions that make HR simple for small and start-up businesses. With extensive experience in senior operational management and specialist HR expertise, we offer practical templates, personalised advice, and ongoing support at affordable prices. Our goal is to help you navigate employee relations with confidence, put effective processes in place from the start, and manage your people without the stress, ensuring compliance, clarity, and peace of mind as your business grows.
Our Services
PACKAGES & BUNDLES
Ongoing HR Support for Small Businesses
U-HR Ultimate
This package is your commitment to comprehensive HR excellence and risk mitigation, justifying the premium investment.
Core Features
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12-Month Commitment: Secure an entire year of uninterrupted, top-tier HR service and support.
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Full Document Access: Gain immediate, unlimited access to our entire suite of legally compliant HR documents and policy templates. This includes enhanced contracts, disciplinary and grievance procedures, privacy notices, social media policies, and all other essential workplace documents.
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Dedicated Expert Consultation: Receive 2 hours of private expert consultation every month. This time can be used for phone calls or detailed email advice on specific employee scenarios, complex legal interpretations, or general strategy.
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Priority Support: Benefit from 48-Hour Response times on all email and phone support queries, ensuring swift resolution to urgent matters.
Value-Added Benefits
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Maximum Savings: Retainer holders receive an exclusive 10% discount on all additional ad-hoc services, including bespoke contract alignment and complex case support. For example, the ad-hoc hourly rate of £100 is reduced to £90 for Ultimate clients.
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Risk Mitigation: The combination of always-available, compliant documents and continuous expert advice significantly reduces the risk of costly employment tribunals and regulatory fines, giving you true peace of mind.
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Focus on Growth: By outsourcing your HR compliance and advisory function to U-HR, you free up critical internal resources, allowing you and your team to focus entirely on core business growth and strategy, rather than administration and legal pitfalls.
TEMPLATES
Who We Are
U-HR specialises in providing vital HR and employee relations support for small and start-up businesses, ensuring compliance and alleviating stress through expert advice.
Will Ross-Jones
Lead HR Consultant (CIPD)
With over 15 years in retail operations and leadership, followed by a successful transition into HR within the hospitality and retail sectors, Will is a forward-thinking HR professional specialising in colleague relations and complex case management. Experience in management of high-volume caseload of employee relation matters and partnering with senior leaders, legal specialists and cross-functional stakeholders to support fair, consistent and commercially aligned outcomes.
Having progressed from operational leadership into HR, he brings a rare blend of commercial awareness and technical expertise. His experience spans ACAS processes, tribunal risk assessments, solicitor engagement, and strategic HR decision-making, ensuring outcomes are fair, compliant and aligned to business goals. His approach combines empathy with strategic thinking, underpinned by a passion for innovation, including the use of technology and AI to streamline HR processes and improve efficiency. This unique perspective allows him to provide clear, practical and confident guidance to businesses navigating complex people challenges.
AJ Ross-Jones
Operations Director
With over 15 years’ experience in hospitality management, AJ brings a strong operational understanding of how effective HR processes drive performance and culture. Having led and developed large teams in fast-paced, people-focused environments, AJ understands the practical challenges that small and start-up businesses face when building their workforce. AJ combines the hands-on leadership experience with up-to-date knowledge of employment law, compliance, and HR best practice to provide tailored, pragmatic advice that supports business growth while protecting both employer and employee interests.
