Manage misconduct and employee complaints in line with the ACAS Code of Practice.
What is it?
A crucial HR policy template that establishes a clear, fair, and procedural approach for addressing issues of conduct, performance (Disciplinary) and formal employee complaints (Grievance). The procedure is aligned with the ACAS Code of Practice.
Who is it for?
✔ All employers seeking to comply with the ACAS Code of Practice
✔ Small businesses needing a structured process for performance management
✔ Teams that need guidance on raising and resolving workplace complaints
✔ Anyone aiming to reduce the risk of successful unfair dismissal claims
What it helps you do:
Ensure all formal issues are handled fairly, consistently, and without discrimination
Establish a compliant disciplinary procedure (aligned with ACAS: investigation, hearing, right to be accompanied, appeal)
Provide employees with a clear process for raising a formal Grievance
Set out possible disciplinary outcomes, from warnings to dismissal
Commit to a policy of Protection Against Retaliation for good-faith reporting
What’s included:
Fully editable Word document
Principles for fair and consistent treatment
Step-by-step formal Disciplinary Procedure
Step-by-step formal Grievance Procedure (including informal resolution)
Employee rights, including the right to be accompanied and the right to appeal
Guidance on handling confidential information
Signature & acknowledgment page for employee records
Why choose U-HR templates?
Designed specifically for small businesses and everyday HR situations
Simple, practical language with no legal jargon
More affordable than solicitor-written policies
Ready to download and customise instantly
📎 Instant download
📎 Editable in Word